Payments

Receipts and payment history

When you pay in the app, the receipt is emailed to you automatically. You find your history in the association under More → "My payments", and per association under Account → My associations.

The receipt

The receipt email "Payment received" contains what the payment was for, the amount, any service fee, the total and the payment date. Keep the email — if you cannot find it, search your inbox for "Payment received".

A receipt is sent when you pay in the app. If you paid another way and an administrator marked the payment as received, no receipt is sent — the association’s own records apply then.

The payment history

Under More → "My payments" in the association you see what is due under "To pay" and everything you have paid under "Payment history", with a total for the year.

Under Account → My associations your fee status is also shown per association — "Paid" or "Unpaid" per period.

If a payment does not show as paid

A card payment can take a few minutes to register. If you paid the treasurer directly (Swish, cash or bank transfer) it shows once an administrator marks the payment — contact your association if it takes long.

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Didn't find your answer?

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